Privacy Policy
Last updated: 2026
1. Introduction
Phonecall ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our international calling service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Authentication information (via Google Sign-In or email link authentication)
2.2 Call Information
We collect information about your calls, including:
- Phone numbers called (destination numbers)
- Call duration
- Call timestamps
- Call costs
2.3 Payment Information
Payment processing is handled by third-party payment providers. We do not store your full credit card information. We may collect:
- Payment method type
- Transaction amounts and dates
- Account balance information
2.4 Technical Information
We automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Usage patterns and preferences
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our calling service
- Process transactions and manage your account
- Send you service-related communications
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Call Privacy
We do not record or listen to your phone calls. Your conversations are private and encrypted. We only collect metadata about your calls (duration, destination, cost) for billing and service purposes.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processing, cloud hosting)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
- Withdraw consent where applicable
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Call history and account information are retained while your account is active and for a reasonable period after account closure.
9. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@phonecall.app